Privacy Policy

Last Updated: April 4, 2026

Noor Oils & Colors operates this website and provides products including oils, pigments, and specialty chemicals. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or make a purchase.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Name, phone number, email address
  • Billing and shipping address
  • Order and transaction details
  • Device information (IP address, browser, device type)
  • Website usage data (pages visited, time spent, interactions)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding orders or inquiries
  • Provide customer support
  • Improve our website and services
  • Send promotional messages (you can opt out anytime)
  • Prevent fraud and ensure secure transactions

We may share your information (such as name, address, and phone number) with courier and delivery partners to fulfill and deliver your orders, including Cash on Delivery (COD) services.

3. Sharing of Information

We may share your information with:

  • Shipping and courier partners for delivery
  • Payment processors for secure transactions
  • Service providers (e.g., hosting, analytics, marketing tools)
  • Legal authorities if required by law

Our store is powered by Shopify, which may process your data to provide and improve its services.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can disable cookies in your browser settings if you prefer.

5. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.

7. Your Rights

You may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise any of these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

11. Contact Information

If you have any questions about this Privacy Policy or your data, contact us at:

📧 nooroilsandcolors@gmail.com
📞 +92 301 4144576
📍 Circular Road, Lahore, 54000, Pakistan